Basic Version
With the virtual phone you can:
Paid Version - US Unlimited*
With the paid version of the virtual phone you can:
Activating your Virtual Phone
a. Copy your phone number to your clipboard
b. Enable ringing if you want your device to ring when someone calls your number
Dial pad and Outbound Calling
Activate the dial pad by selecting the floating green phone icon.
From the dial pad, your permissions depend on whether you are on the free or paid version
On-Call Controls
While on a call you can access the following controls.
Voicemail
Recording
You can record calls by selecting the record button while on a call. You can access these recordings later in the recordings tab in the app.
Settings/Preferences
To access your settings
Enable ringing on your device. This means if someone calls your virtual phone number your device will ring. You will not be able answer calls and all callers will be sent to voicemail if ringing is disabled
View your virtual number. From here you can copy your virtual number to your clipboard and share it!
FAQ
Why isnt my phone ringing?
To make sure your device is able to ring please...
How long does my virtual phone number last for?
Your virtual phone number will stay active and in your possession for 14 days since your last mobile or desktop app session. If you open and use the Huddle.Team app in anyway, your virtual phone number's 14 day timer will restart. To establish your phone number permanently, upgrade to the US Unlimited Plan by going to your account dashboard to upgrade.
How can I access my voicemail?
Upgraded users can access their voicemail via the in app player. All users (free included) can access their voicemail by dialing the own virtual phone number from their virtual phone.
*All minutes and usage are subject to our acceptable use policy.
How to Start an Audio Conferencing
Find out how to begin your conference with our simple and easy click-to-call service.
Play
How to Upload and Create a Custom Greeting
Learn how to personalize your greeting and easily add a personal touch to welcome your participants.
Play
How to Upload Custom Hold Music
Learn how to quickly choose and upload custom tunes to play as hold music.
Play
How to Access and Share Recordings
Learn how to find and share your recorded messages, sales presentations, lectures and more with loyal followers, students and colleagues.
Play
How to Download the Desktop App
1. Click “Get Desktop App” from the bottom of Huddle.Team website.
2. Or, if you’re already logged in, click “Meeting Wall” and then “Host Online Meeting” to begin the download.
3. After installing the desktop app, the welcome screen appears. Click “Host” to start screen sharing or video conferencing with your audio call.
How to Conference with the Desktop App
1. To join a conference using your desktop app, choose whether you want to dial in with your telephone or connect with your computer.
2. If you select the telephone, you will be prompted to call the dial in number and enter the access code.
3. Enter the PIN on your phone keypad. This will sync your phone line with the online meeting.
4. Click “Computer Audio” to use your computer mic and speakers.
5. Click the “Video” button to begin using your camera
How to Switch Presenter
During a meeting, participants can easily become presenters and share their screens
1. Click “Attendees.”
2. Hover the cursor over the name of the participant that you would like to make presenter, click on the icon with three dots and choose “Switch Presenter.”
3. After both the host and the participant have confirmed the switch, the new presenter has the option to choose which parts of their screen to share.
4. When taking presenter control back, hover the cursor over the name of the presenter, click on the icon with three dots and choose “Stop presenter.”
How to Use Drawing Tools
1. When screen sharing, click the pencil icon on the meeting dashboard and select a drawing tool to mark up the screen.
2. Select the color and draw.
3. Once you’re done, select the “Normal non-drawing” option.
How to Start a Q&A Session
Learn how to start a Huddle.Team Q&A Session and easily moderate your participants as they join the conversation.
1. Log in to your account, go to “Meeting Wall” and then “Web Controls.”
3. Select “Q&A” under Mute mode, to make your conference ready to run Q&A session and instruct your participants to dial *6 to ask a question.
4. A notification will appear next to their ID. Select the speech bubble to unmute a specific participant or select “Next” to unmute your participants in order that they ask the questions.
How to Use Web Controls
Watch the following video tutorial or follow the guide below
Be in the driver’s seat. Learn how to manage conferences with simple commands from your Meeting Wall.
Play
1. Log in to your account.
2. Go to Meeting Wall > Web Controls.
3. From the Attendee List, you can view, mute and remove participants.
4. The meeting controls allow you to Record, Lock, Hold or Mute the meeting at anytime during the live conference call.
5. Select “Meeting Settings” to set conference call preferences before the call starts.
How to Use Broadcaster
Watch the following video tutorial or follow the guide below
Find out how to deliver your message with pre-recorded audio or recorded Screen Sharing sessions to a live audience.
Play
1. Log in to your Huddle.Team account.
2. Go to Meeting Wall > Broadcaster.
3. Click “Upload” to add an .mp3 or .wav file.
4. Play the uploaded files and recordings live over the conference line.
5. Press the Stop button” to end your broadcast
How to Start a Q&A Session
Learn how to run efficient Question & Answer sessions and find out how to moderate as your attendees join the conversion.
Play
How to Join Online Meetings
Join a Meeting with an Email Invitation
1. Once you have received an email invitation, click the highlighted link
2. Once the “Join the Meeting” prompt opens, enter your name and email, then click “Join”.
3. The Online Meeting will begin when the host has joined.
Join a Meeting with the Desktop App
4. Option 2 is to install and launch the Huddle.Team app from your desktop. First, click “Join.”
5. Enter your credentials and meeting ID, then click “Join” again.
6. You are now in the online meeting.
7. When finished, click “Leave’ and then “Yes.”
How to Start a Screenshare
1. Launch the desktop app and click “Host.” If you do not have the desktop app, download it here.
2. Enter your account email and password and click “Host.”
3. You are now in the conference.
4. To start sharing your screen, click “Share.”
5. You will be asked what items you want to share. Select one or multiple screens.
6. Click “Start Sharing” to start sharing your screen.
7. Your screen will now be actively shared to your participants.
8. When done, click “Stop screen sharing.”
How to Use Video Conferencing
Watch the following video tutorial or follow the guide below
New! Learn how to launch Video Conferencing and begin interacting face-to-face with your participants.
Play
1. Launch the desktop app and click “Host.” If you do not have the desktop app, download it here.
2. Enter your account email and password and click “Host”
3. You are now in the conference.
4. To start a video conference call, tap on the “Video” icon.
5. Your video will start after allowing access.
6. Your video conferencing session starts once your participants join and turn on their video.
7. You have the option of sharing your screen while video conferencing.
8. When you’re finished with your conference, click “Leave.”
9. In the popup, choose “Leave meeting” if you want other participants to stay in the meeting or “End meeting” if you want to end the meeting for all participants.
How to Set up Your Meeting Wall
Watch the following video tutorial or follow the guide below
Learn how to use and personalize your own Meeting Wall, where you can post Meeting Resources, add your photo, company logo and more.
Play
Customize the landing page your participants see when joining a meeting or webinar meeting room.
1. Log into your account and select “Meeting Wall.”
2. Select “Edit” on the Host information section to update your profile picture and the description with your meeting details, then click “Save.”
3. Edit the logo to customise your branding.
4. Additional settings are available in “Wall preferences” where you can set a new background color or image and secure any or all wall panels with a password.
